# Discover Career Opportunities in Aviation: PT TransNusa Aviation Mandiri Hiring
Stepping into the dynamic world of aviation is a dream for many professionals who thrive in fast-paced environments and love interacting with people. If you possess a passion for customer service and want to build a rewarding career in the airline industry, an exciting opportunity awaits you. PT TransNusa Aviation Mandiri is actively expanding its team and looking for dedicated professionals to help drive its operational excellence.
## The Evolution of TransNusa Airlines
Founded in August 2005, TransNusa initially served the eastern regions of Indonesia, focusing heavily on Nusa Tenggara and southern Sulawesi from its primary base at El Tari Airport in Kupang. Operating initially with chartered aircraft, the company reached a major milestone in August 2011 by securing its own Air Operator’s Certificate (AOC) and official scheduled commercial airline permits.
Demonstrating remarkable adaptability and vision within the global aviation sector, TransNusa underwent a strategic transformation in December 2021. The airline successfully shifted its business model to become a modern Low-Cost Carrier (LCC) centered around jet engine aircraft as the core of its expanding fleet. Today, working with TransNusa means becoming part of a forward-thinking airline backed by the Link Asia Group, offering vast opportunities for professional growth.
## Current Job Opening: Airport Ticketing Staff
TransNusa is currently seeking enthusiastic individuals for the Airport Ticketing Staff position. In this role, you will serve as a vital pillar of the airport operations team. Your primary objective will be delivering top-tier ticketing services, ensuring that every passenger experiences a seamless, efficient, and welcoming journey from the ground up.
Key Responsibilities
* Deliver exceptional customer service while managing passenger ticketing inquiries and transactions.
* Maintain a smooth, organized, and highly efficient ticketing workflow at the airport terminal.
* Handle complex reservation requests and resolve passenger concerns with professionalism and empathy.
Candidate Requirements
To qualify for this exciting aviation role, applicants must meet the following criteria:
* Education: Minimum of a Diploma degree in any discipline; backgrounds in Air Transport, Tourism, or Hospitality are considered a strong advantage. Fresh graduates are warmly encouraged to apply.
* Experience: At least one year of professional experience in ticketing and customer service roles. Prior experience handling international flights will be viewed favorably.
* Technical Skills: Hands-on familiarity with modern airline reservation systems.
* Communication: Exceptional verbal and written communication skills in both English and Indonesian, with a natural talent for customer relations.
* Soft Skills: High attention to detail and the proven ability to multitask effectively in a high-pressure, fast-paced environment.
* Flexibility: Willingness to work flexible shifts, including weekends and public holidays, to support 24/7 airline operations.
Placement Locations and Urgency
Primary Openings: I Gusti Ngurah Rai International Airport (Denpasar, Bali) – Urgent Hiring*
* Secondary Placement: All TransNusa Stations
## Application Guidelines and Next Steps