# Join the Culinary Movement: Career Opportunities at PT Polyland Group Indonesia
PT Polyland Group Indonesia is a rapidly emerging force in the nation’s dynamic Food and Beverage (F&B) sector. Established in 2025, our flagship brand, Butter Baby, has quickly become synonymous with high-quality artisanal snacks, including premium donuts, gourmet pastries, decadent chocolates, and signature cookies. As we continue to scale our operations and redefine the modern snacking experience, we are seeking passionate, talented individuals to join our growing team and help us build the future of the F&B industry.
## Why Build Your Career With Us?
At PT Polyland Group Indonesia, we don’t just serve snacks; we curate experiences. We are committed to innovation, excellence, and the constant pursuit of customer satisfaction. By joining our team, you become an integral part of a brand that values creativity, operational precision, and professional development. We are currently seeking dedicated professionals for the following key roles:
## 1. F&B Industrial Maintenance Technician
As a Maintenance Technician, you will be the backbone of our operational excellence. You will ensure that our outlets remain in peak condition, providing a seamless environment for both our staff and our customers.
Key Responsibilities
* Perform routine inspections and preventative maintenance on Mechanical, Electrical, and Plumbing (MEP) systems.
* Execute repairs on electrical installations, plumbing, HVAC systems, and specialized kitchen equipment.
* Conduct rapid troubleshooting to address technical failures or operational disruptions.
* Oversee equipment installation and provide essential civil engineering support for new and existing outlet structures.
* Provide swift emergency maintenance to minimize downtime and maintain service continuity.
Requirements
* Minimum education: Vocational High School (SMK) or Diploma (D3) in Electrical Engineering, Civil Engineering, or a related field.
* At least 2 years of professional experience in maintenance or technical roles.
* Strong analytical skills with a proactive approach to problem-solving.
* Flexibility to work in shifting schedules and capability to travel between multiple locations as required.
## 2. Guest Relation Officer (GRO)
The Guest Relation Officer serves as the face of Butter Baby. In this role, you are responsible for crafting a welcoming atmosphere and ensuring that every visitor enjoys a world-class customer experience.
Key Responsibilities
* Provide a warm, professional, and courteous welcome to all guests.
* Serve as the primary point of contact for customer inquiries, product information, and service assistance.
* Manage and resolve customer feedback or complaints with tact, speed, and efficiency.
* Document guest interactions to help the management team improve service standards and operational workflows.
Requirements
* Minimum education: High School/Vocational School in Hospitality, Tourism, Communications, or relevant fields.
* At least 1 year of experience in Guest Relations, Customer Service, or hospitality-focused roles (fresh graduates with a strong passion for service are encouraged to apply).
* Exceptional communication and interpersonal skills.
* A genuine customer-centric mindset with a focus on service excellence.
* Willingness to work rotating shifts, including weekends and public holidays.
## How to Apply
If you are driven by excellence and eager to contribute to a forward-thinking F&B company, we invite you to grow with us at PT Polyland Group Indonesia. We offer a fast-paced environment where your dedication will be recognized and your career can truly flourish. Take the next step in your professional journey today by submitting your application to join the Butter Baby team.