# Build Your Career with PT Infomedia Nusantara (Telkom Group): Latest Career Opportunities
Stepping into a dynamic corporate environment with strong backing from a telecommunications giant can instantly elevate your professional journey. PT Infomedia Nusantara, a proud member of the Telkom Group, stands as a premier enterprise specializing in publishing media, advertising, and comprehensive information solutions. Jointly owned by Telkom (51%) and Multimedia Nusantara (49%), the company traces its rich history back to 1975 as Indonesia's pioneering telephone directory provider. Over the decades, Infomedia has evolved into a powerhouse built upon three robust business pillars designed to meet the ever-expanding market demands for modern information services.
If you are eager to secure a rewarding position in a fast-paced industry, PT Infomedia Nusantara has officially opened its latest recruitment wave. This is your chance to join an established organization that values innovation, professional growth, and exceptional service delivery.
## Current Job Openings at PT Infomedia Nusantara
Talent acquisition teams are actively seeking driven individuals to fill key operational roles. Review the available position and see if your qualifications align with their standards.
Customer Service Representative (CSR)
As a Customer Service Representative, you will act as the vital frontline ambassador representing the brand. Your daily responsibilities will directly influence customer satisfaction and brand loyalty.
Key Responsibilities:
* Provide comprehensive information, handle service requests, and efficiently resolve complaints for all Telkomsel customers.
* Create formal problem escalations for complex customer issues that cannot be resolved immediately through ticketing platforms or designated communication channels.
* Accurately identify and log customer objectives and inquiries upon their arrival at GraPARI using official Telkomsel digital applications.
Candidate Qualifications:
* Educational Background: Minimum Diploma (D3) degree from a recognized institution.
* Grade Point Average (GPA): Minimum 2.75 for graduates from State Universities (PTN) and minimum 3.00 for graduates from Private Universities (PTS).
* Communication Skills: Exceptional verbal and interpersonal communication abilities, including proficiency in English.
* Core Personality: Naturally customer-oriented with a strong dedication to service excellence.
* Work Style: Proven capability to perform effectively both independently and as an active team player.
* Geographical Preference: Priority is given to applicants currently residing in or around the designated placement city or regency.
## Why Build a Career with Infomedia Nusantara?
Joining the Telkom Group ecosystem offers distinct advantages for ambitious professionals. Beyond competitive compensation packages, employees gain access to structured training programs, clear career progression pathways, and invaluable exposure to large-scale telecommunications operations. Whether you are looking to refine your client-handling expertise or expand your corporate network, this platform provides the ideal launching pad for long-term success.
Take the next decisive step in your professional life. Prepare your updated curriculum vitae, ensure your credentials match the listed requirements, and submit your application today to become a valued member of the PT Infomedia Nusantara family.