# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
PT Infomedia Nusantara stands as a cornerstone of the Telkom Group, serving as a specialized hub for media publishing, advertising, and digital communication solutions. As the vital link between businesses and consumers, the company has evolved significantly since its inception to become a leader in customer engagement and information services. With a robust ownership structure split between Telkom (51%) and Multimedia Nusantara (49%), the organization continues to leverage the strength of Indonesia's leading telecommunications network to drive innovation.
## A Legacy of Communication Innovation
The company’s journey began in 1975, marking a milestone as Indonesia’s first provider of telephone directory information services. Initially operating under the Elnusa GTDI subdivision of Pertamina, the firm became synonymous with the "Telkom Yellow Pages." By 1984, the entity was established as PT Elnusa Yellow Pages, eventually rebranding to PT Infomedia Nusantara in 1995 following a strategic capital injection from Telkom. Today, the company has expanded its operational footprint into three distinct business pillars, effectively meeting the modern, high-demand landscape of information services and customer experience management.
## Become a Part of Our Team: Call Center Agent
Infomedia is currently seeking highly motivated individuals to join the team as Call Center Agents in Semarang. This role is pivotal in ensuring the highest standards of customer satisfaction by managing inquiries, resolving grievances, and serving as the primary voice of our clients.
Key Responsibilities
* Providing accurate and timely information to callers.
* Managing and resolving customer complaints with professionalism.
* Ensuring all customer interactions meet company quality standards.
Candidate Requirements
To be considered for this position, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree with a GPA of at least 2.75 for public universities or 3.00 for private institutions.
* Age Limit: Maximum of 30 years old (open to all genders).
* Communication Skills: Exceptional verbal communication abilities, characterized by clarity and ease of understanding.
* Technical Proficiency: Competency in computer operations and basic office software.
* Professional Aptitude: Demonstrated ability to multitask and thrive within a collaborative team environment.
* Operational Flexibility: Willingness to work in a rotating shift schedule.
* Language Skills: Proficiency in English is required.
## Join Our Dynamic Workforce
This position offers a unique opportunity to build a career within the Telkom Group ecosystem. If you possess a service-oriented mindset and are eager to work in a fast-paced, professional environment in Semarang, we encourage you to apply and contribute to the ongoing success of PT Infomedia Nusantara.